Mega6 Lotto Terms & Conditions

Last Modified: 11th April 2023

These legally binding Terms & Conditions (“Terms”) represent the entire contractual relationship between you (referred to herein as “you”, “your”, “customer” or “user”) and Mega6Lotto.com and its affiliates and subsidiaries (referred to herein as “we”, “us”, “our”, “Mega6Lotto.com” or “company”).

These Terms govern your use of the products and services made available to you directly or indirectly by us, including the website, www.Mega6Lotto.com, as well as all affiliatedMega6Lotto.com websites, and the Mega6Lotto.com mobile app that links to these Terms (“website” and respectively the “mobile app”). You and Mega6Lotto.com are referred to herein individually as “party” and collectively as “parties”. The website, mobile app, and the other services described in these Terms or otherwise provided to you through the website and/or the mobile app are collectively denoted as the “Services.”

PLEASE READ THESE TERMS CAREFULLY

We reserve the right to change these Terms at any time and for any reason. By using any of our Services you are agreeing to the Terms as modified and in effect at the time of use. You are not allowed to use our Services if you do not agree and accept the Terms in effect at the time of use. In addition to these Terms, you agree to be bound by our Privacy Policy as well as any other rules, policies and terms (Privacy Policy and other rules, policies, and terms collectively referred to herein as “Policies”) posted on the website or made available to you through the mobile app, including any updates or modifications to those Policies. Such Policies are incorporated into and made part of these Terms and you acknowledge you have read and agreed to such Policies. By using any of our Services, you agree to be bound by these Terms and Policies and represent and warrant that you are eligible to use our Services regardless of whether you access and use them through a computer, mobile phone, or any other device or application.

If you violate any of these Terms, Mega6Lotto.com reserves the right to deny our Services and block or close your account immediately. We further reserve the right to close your account and void or invalidate any ticket orders without notice for any other reason in our sole discretion.

1. TERMS OF USE

i. In order to use our Services, you must meet all Account Eligibility criteria, as set forth below, and all other criteria and obligations set forth in these Terms.

ii. Account Eligibility.

You must open an account with us prior to using our Services. To open an account, you must:

- be an individual aged 18 years or older;

- provide all requested personal information;

- citizen or legal resident of the Republic of Ghana;

- not be a Prohibited Person (as defined below) or prohibited or excluded under any other applicable law or regulation;

- agree to these Terms and Conditions; and

- meet all other eligibility requirements imposed by us.

The following individuals are prohibited from opening an account, placing requests for Services, or using the Services (“Prohibited Person”):

Employees, officers, directors, contractors, service providers or direct and indirect owners of Mega6Lotto.com and its affiliates and subsidiaries;

- Any spouse, child, brother, sister, or parent residing as a member of the same household in the principal place of abode of any employee, officer, director,contractor, service provider or direct or indirect owner of Mega6Lotto.com;

- Self-Excluded Persons (as defined below);

- Persons prohibited or excluded under any other applicable law or regulation; and -Persons who we, in our sole discretion, deem prohibited.

We will use reasonable efforts to prevent Prohibited Persons from using our Services. You agree that we are not liable to you for your use of the Services as a Prohibited Person.

iii. Account Registration and Use.

You are limited to one (1) account. Accounts are non-transferrable and for personal use only. You may be able to access your account through the website, through the mobile app, Unstructured Supplementary Service Data (USSD), or through any other means that we may make available to you from time to time. To open an account you must provide accurate personal information, including name, (in whole or in part), address, email, phone number and date of birth so that we can establish your identity. We may also request copies of identification documents such as a national ID card,driver’s license or passport to help in the identification process. By providing your personal information and documents, you expressly authorize us to share your information with third-party verification services and databases for the purposes of establishing your identity. You agree to provide accurate information and to continually update any changes to that information. We reserve the right to reject your application for an account, or if an account has already been established, to block access, suspend or cancel your account, and where permitted by law to void or invalidate any Tickets or winnings, if we are unable to verify your identity, have reason to believe that you do not meet one or more of the eligibility requirements, or for any other reason and in our sole discretion.

It is your responsibility to protect and maintain the confidentiality of your account login, password, One-Time-Passwords (OTP) and you accept responsibility for all activities, charges and damages occurring on or from your account. You agree not to allow any other person to use your account and immediately notify us if you believe or know of any unauthorized use. You further agree that we are not responsible for any loss or damage resulting from your failure to timely notify us of an unauthorized use and we reserve the right to confiscate all funds remaining in the account if your account is compromised and turn over the same to the authorized state authority, if we are not able to determine the lawful owner of the funds within a reasonable time.

iv. Participation in the Services.

You must be a citizen or legal resident of the Republic of Ghana and physically located in the Republic of Ghana, in order to use or receive the Services of Mega6Lotto.com. By using our Services, you expressly consent to the collection, storage, processing and transmission of your data, including IP address, WiFi signal, International Mobile Equipment Identity (IMEI) numbers, Media Access Control (MAC) addresses and other means, to establish your physical location. This verification process may be done using third-party providers and you expressly consent to our use of third-party providers, including the sharing of your information with such third-party providers to establish your location. If we or our third-party providers cannot establish your location for any reason, we reserve the right to prevent you from accessing or using the Services until your location is verified.

You agree that we are not liable for any violation of any laws of the Republic of Ghana.The availability of the Services outside the Republic of Ghana does not constitute an offer, solicitation or invitation by us for you to use our Services.

v. Payments, Deposits and Withdrawals.

You may use any method available and accepted by us to deposit money into your account or otherwise provide money for your purchase. By initiating a deposit into or withdrawal from your account, or by otherwise providing money for your purchase, you agree and hereby authorize us to instruct third-party providers including banks, credit cards, electronic payment processors and financial institutions (“Third-Party Providers”) to handle deposits and withdrawals. You further agree and consent to us providing such Third-Party Providers with your personal information as needed to complete the transaction. We reserve the right to deduct any charges or other fees we incur from the Third-Party Providers or other parties related to your withdrawals and deposits.

We reserve the right to pay any requested withdrawals via the same method of payment of your deposit or payment. We may require additional proof of identification before a withdrawal request is granted.

We may charge any applicable taxes and levies on your winnings as required by law.

We are not responsible for any taxes you may owe related to or arising from your use of the Services including taxes owed on winnings. We may report your winnings to the appropriate authorities if required by law.

We reserve the right to review all transactions and to withhold deposited or credited funds and winnings if we reasonably believe that the deposit or payment was unauthorized, misused or fraudulent. We will report all matters of unauthorized, misused or fraudulent deposits, payments or withdrawals, including Chargebacks (defined below), to the appropriate authorities. We may conduct our own investigation into the matter and may temporarily or permanently close your account during such time.

vi. Chargebacks. 

You agree not to dispute, deny or attempt to reverse any financial transaction or make any fraudulent financial transactions with us (collectively “Chargebacks”). You agree to indemnify and reimburse us for any Chargebacks and any financial loss suffered by us as a consequence including damages, fees, expenses, and investigatory costs relating to or arising from such Chargebacks. If a Chargeback occurs, you agree that we may provide necessary information about you and the Chargeback to Third-Party Providers, regulators, law enforcement, or other necessary third-parties in order to resolve the Chargeback. We reserve the right to temporarily suspend your account without notice until any Chargebacks or other financial disputes are resolved.

vii. Account Activity

a. Fees: The fees to use our Services vary from time to time. By using our Services, you acknowledge and agree to pay such fees and that we may deduct such fees from your account.

b. Final Sale: All orders for Tickets fulfilled through our Services are final and non-refundable. You agree not to allow any other person to use your account and further agree that any orders placed through your account will be valid even if you have not authorized such order.

c. Bonuses and Promotions: From time to time we may issue credits to your account for promotional purposes. These credits may only be used for the purpose of ordering Tickets. Only the winnings attributed to such credits can be withdrawn. We may reclaim or cancel any unused promotional credits at any time.

d. Rules: It is your responsibility to understand the rules of the lottery games you are playing.

e. Mega6Lotto.com may require you to provide additional information and documents to verify your identity before providing you with any physical winning Ticket. Mega6Lotto.com may also require you to sign certain documents and agreements before a physical Ticket is surrendered to you.

f. Official Records: We will make all reasonable efforts to ensure that the draw game result numbers and prize amounts posted in your account and on the website or through the mobile app are accurate and available within a reasonable time. However, in the event of an error, the corrected winning numbers and prize amounts will stand as the final determination of winning numbers and prize monies.

g. Publicity: Mega6Lotto.com may require you to participate in a prize winning ceremony which may include photography, media interviews, social media posting and other forms of publicity.

h. Validity of Tickets. No customer request or payment for Service and no receipt or acknowledgment of any such request constitutes evidence of a validly issued Ticket. In order for a draw game Ticket ordered through Mega6Lotto.com to be deemed valid, it must be a valid ticket generated by either the Mega6Lotto.com mobile app, website or Unstructured Supplementary Service Data (USSD) channels.

i. Dormant Accounts: If your account has been inactive for twelve (12) consecutive months, the account may be considered dormant. We will make all reasonable attempts to contact you to determine whether you wish to keep the account active or close the account. No fees will be charged during the period of dormancy. We reserve the right to close dormant accounts and return all funds to you less any applicable fees imposed on us by a third-party credit provider you use.

viii. Account Closure by Us

To the fullest extent of the law, we reserve the right to suspend or terminate your account and use of our services if any of the following occurs (or we reasonably believe it will occur): (1) you are in material breach of these terms, (2) you committed (or attempted to commit) a fraud against us or a third party using the services or otherwise use the services for unlawful or improper purposes, (3) you improperly deny any Deposits or cause chargebacks, (4) we are instructed by a law enforcement or regulatory agency, court or by our legal counsel to do so, or (5) in our sole discretion.

You agree to compensate us, in full, for any costs, losses or expenses (including reasonable attorney’s fees) we incur related to, or arising out of, your breach of these terms.

ix. Limited Power of Attorney: 

You agree to grant us a limited power of attorney for certain purposes related to the Services including, but not limited to, (i) fulfilling an order for Tickets at a licensed retailer on your behalf, (ii) sending you a digital image of your Tickets, (iii) securely storing your Ticket data.

x. Intellectual Property: 

Mega6Lotto.com and any other marks used by us are the trademarks, service marks and/or trade names of Mega6Lotto.com and its parents, subsidiaries or associated companies, unless marks are otherwise licensed to us for use. All material contained on or used by us on the website or in the mobile app, including but not limited to the text, software, scripts, graphics, photos, sounds, music, videos, interactive features images, pictures, animations, audio, text (collectively “Content”) and any intellectual property rights in and to any of the same are owned by or licensed to us and subject to copyright and other intellectual property rights. The copyright material, service marks, trademarks, Content and any other intellectual property of Mega6Lotto.com may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without our prior written consent. All rights not expressly granted in and to the Content and the Intellectual Property are reserved by Mega6Lotto.com.

xi. Limited License: 

We grant you a limited, non-exclusive, non-transferable, non-sublicensable right to install and use any software or program, including the mobile app (collectively “Software”) made available by us for use of our Services and all content derived from such Software and in accordance with these Terms. You agree not to, nor attempt to, copy, extract, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate or access, in whole or in part, any of the Software (including the mobile app), the information or data of the website, or the source code to create derived works or, sell, assign, lease, sublicense, transfer, distribute or grant a security interest in, or make the Software, mobile app, the website or its information or data available to any third-party. You will be solely liable for any damages, costs or expenses incurred by us arising out of or in connection with the commission of any of these activities.

xii. Arbitration

a. Dispute Resolution: Binding Arbitration. If any disputes, claims or controversies arise between you and us related to or arising out of your use of the website, mobile app, or any other Services or these Terms or Policies, please contact our Customer Success Team at help@mega6lotto.com

We will investigate and make a good faith effort to respond to all complaints within a reasonable timeframe. You agree to exhaust all reasonable means available and follow any complaint resolution procedures we put in place.

If the parties are unable to resolve the problem after exhausting all reasonable means and resolution procedures, the parties agree that any disputes, claims or controversies arising between you and us related to or arising out of your use of our website, mobile app, any other Services, or these Terms and Policies will be resolved by binding arbitration in accordance with the Alternative Dispute Resolution Act, 2010 (act 798).

xiii. Governing Laws and Jurisdiction: 

These Terms shall be governed by, and construed and enforced in accordance with the laws of the Republic of Ghana.

xiv. Indemnification: 

You agree to defend, indemnify and hold harmless Mega6Lotto.comfrom and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, the Policies, or your use of the Services (including the mobile app and website), including any use of Mega6Lotto.com’s intellectual property.

xv. Privacy: 

In addition to these Terms, you agree to be bound by our Privacy Policy which is incorporated into and made part of these Terms. You expressly acknowledge and agree that any disputes related to the Privacy Policy, including any breaches in security or privacy, will be subject to the limitations on liability and arbitration provisions contained in these Terms.

xvi. Force Majeure: 

Our inability to comply with these Terms due to an earthquake, hurricane, fire, flood or other natural and man-made disasters or other act of God, government action or decree war, civil disorder, terrorism, disease, epidemic or pandemic, or any other events that are beyond our reasonable control will not be considered a breach of these Terms.

xvii. Entire Agreement, Modification, Amendments. 

You agree to be bound by these Terms as modified and amended from time to time. We may amend the Terms at any time and for any reason. Any amendments or modification will take effect immediately. By using the Services after the Terms have been modified, you are acknowledging that you have read and accepted the amended and modified Terms. If you do not accept such amendments or modifications, you should not use our Services. If you do not wish to accept the amended or modified Terms, you may terminate your account but will have no other recourse toward us.

xviii. Assignment: 

We reserve the right to transfer, assign, sublicense or pledge these Terms, Policies, website, mobile app, and any and all other Services in whole or in part, to any person without your consent and without notice, provided that any such assignment will be on the same terms. You may not assign, sublicense or otherwise transfer in any manner whatsoever any of your rights or obligations under these Terms.

xix. Severability: 

If one or more of the provisions contained in these Terms or Policies is, for any reason, held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability will not affect any other provisions of the Terms or Policies, but these Terms and Policies will be construed as if such invalid or illegal or unenforceable provision had never been contained herein.

xx. Local Terms and Conditions: 

In addition to the Terms and Policies, you will also be subject to all terms and conditions of the National Lottery Authority (NLA) of Ghana.

xxi. Responsible Play; Self Exclusion; Lottery Scams.

a. Self-Exclusion. You may exclude yourself from our Services (“Self-Excluded Person”) via the website or through the mobile app. In doing so, you will be prevented from using our Services while you are excluded. You can get instructions on how to self-exclude by contacting us at play@Mega6Lotto.com.

b. Avoid Lottery Scams. You should be careful about potential scammers who may send false announcements regarding lottery prizes. As part of the scam, an individual is contacted by phone, email, text message, or a letter from a scammer who is claiming that the recipient has won a prize from lottery. This is a fraudulent claim and there is no such prize. Never respond to these communications and never provide information or send money to a scammer.

WARNING SIGNS OF A SCAM:

The official lotteries do NOT know who the winners are until they come forward with a winning ticket. The lottery not notify YOU, you will notify them.

The official lotteries NEVER requires the payment of any money in order to claim a prize. No one should ever send any money to pay a ‘processing fee’ or any another requested fee in order to claim a prize.

Never provide any personal or financial information to a scammer, especially phone numbers, national ID details, mobile money details, bank account numbers, and credit card numbers.

If you suspect a scam, report it to our Fraud Unit via our website or mobile app or the Police.